Service Desk

Need help with Service Desk support services?

Potential costs savings as you are only paying for support when you need it

or call us on +61 2 9953 3000

The Benefits of having a great Service Desk

There are many advantages to outsourcing your IT Service Desk:

  • Potential costs savings as you are only paying for support when you need it
  • No paying for IT Professional’s salary or benefits
  • Skills and experience of multiple people rather than a small inhouse team
  • 24/7 support avaialble
  • Centralized source of IT information and help
  • Management of IT hardware purchasing from a knowledgable team

Cloud infrastructure support

Provide Support for your Azure, AWS, Google and other cloud infrastruce.

On premises server/network support

On premises Server, Network, VoIP and Hardware Support.

Application support

Assistance with troubleshooting any application issues users experience.

IT asset auditing and tracking

Auditing and management of IT Assets.

Related technologies

Power BI

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Office 365

You can now have Active Directory, Exchange, SharePoint, Skype for Business, OneDrive, and even classic Office apps like Word, Excel, etc. all hosted on the Microsoft cloud under Office 365. Say goodbye to your old server stack and focus more on your core business. Read more


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A web-based collaborative platform that integrates with the Office suite. It aims to improve the content management of companies by storing all documents in a centralized system. SharePoint can store every version of a document, allowing users to enforce information management policies, and improve efficiency by automating common business processes. Read more

Talk to us about your Service Desk needs

Jump on a call with one of our Account Managers to discuss how we can help you.