Service Desk
Need help with Service Desk support services?
Potential costs savings as you are only paying for support when you need it
or call us on +61 2 9953 3000
The Benefits of having a great Service Desk
There are many advantages to outsourcing your IT Service Desk:
- Potential costs savings as you are only paying for support when you need it
- No paying for IT Professional’s salary or benefits
- Skills and experience of multiple people rather than a small inhouse team
- 24/7 support avaialble
- Centralized source of IT information and help
- Management of IT hardware purchasing from a knowledgable team
Cloud infrastructure support
Provide Support for your Azure, AWS, Google and other cloud infrastruce.
On premises server/network support
On premises Server, Network, VoIP and Hardware Support.
Application support
Assistance with troubleshooting any application issues users experience.
IT asset auditing and tracking
Auditing and management of IT Assets.
Related technologies
Power BI
Power BI is a cloud-based business analytics service, allowing anyone to visualize and analyze data with greater speed, efficiency, and understanding. Read more
Office 365
You can now have Active Directory, Exchange, SharePoint, Skype for Business, OneDrive, and even classic Office apps like Word, Excel, etc. all hosted on the Microsoft cloud under Office 365. Say goodbye to your old server stack and focus more on your core business. Read more
Scrum
An Agile Software Development methodology, used since the early 1990s. It enables high-quality software by scheduling regular incremental releases. Customers are closely involved in the development process and are encouraged to review or change priorities based on their changing business needs and user feedback.
SharePoint
A web-based collaborative platform that integrates with the Office suite. It aims to improve the content management of companies by storing all documents in a centralized system. SharePoint can store every version of a document, allowing users to enforce information management policies, and improve efficiency by automating common business processes. Read more
Talk to us about your Service Desk needs
Jump on a call with one of our Account Managers to discuss how we can help you.